Complaints Policy

Dalton St Mary's C of E Primary School has a detailed complaints procedure that ensures all complaints will be dealt with in a fair, timely and consistent manner.

A copy of our school’s policy can be found by clicking the following link:

Complaints Procedure DSM Sept 2022

Unreasonable Complainants

In the instance of unreasonable complainants Dalton St Mary’s C of E Primary School will follow the Best Practice Advice for School Complaints 2016 (DfE) a copy of which can be found by clicking the following link:

DSM Complaints Policy Aut 22